Family Support Service

Young People 10 - 18 years

Greater Brisbane

About Family Support

YAC’s Family Support worker works with young people aged 10 to 18 and their families – but only with the agreement of the young person.

They help:

  • Young people to re-build relationships within their families and communities
  • put strategies in place to make things better at home for the young person, their parents and siblings
  • parents to better understand, support, and advocate for, their young person
  • at court, by going with the young person and their family and providing a report for the court where appropriate

Why we offer Family Support

Family is important in young people’s lives. The Preamble to the Convention on the Rights of the Child notes:  

Convinced that the family, as the fundamental group of society and the natural environment for the growth and well-being of all its members and particularly children, should be afforded the necessary protection and assistance so that it can fully assume its responsibilities within the community.  

However, families and family relationships can be problematic. Through family support, YAC seeks to help parents to be better able to help and support their young person and re-establish positive relationships with them.  


YAC family support work is very varied, responsive to the needs and situation of the young person. Often our young clients, and/or their parents, have experienced significant trauma, which is now a significant factor in their presenting issues.  Sometimes, after seeing how family support is working with their sibling, a sister or brother will self-refer.   

“Family” can include a variety of situations and relationships, not uncommonly grandparents and sometimes older siblings. YAC works with the person or people who are willing and able to provide the young person with the home environment or support they need.  

Positive Moves

The Positive Moves program is a new program funded under the Brisbane City Council’s Pathways Out of Homelessness Grant Program.

Positive Moves supports young people aged 14-19 in Brisbane to transition to stable housing or return to the family home, particularly when exiting detention, and address emotional, psychological, and social well-being.

Family Support Service can help:

  • Repair relationships
  • Improve home environments
  • Increase parents understanding of children's needs
  • Improve communication in the family

For more information contact us on (07) 3356 1002.

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Contact YAC

Street address: Level 4, 16 Peel Street, South Brisbane Q 4101

Mailing address: Level 4, 16 Peel Street, South Brisbane Q 4101

Tel: (07) 3356 1002

Bussiness hours: 9am - 5pm, Mon - Fri

Send a message here

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If you need urgent assistance outside of these hours: