Family Support Service
About Family Support
YAC’s Family Support worker works with young people aged 10 to 18 and their families – but only with the agreement of the young person.
They help:
- Young people to re-build relationships within their families and communities
- put strategies in place to make things better at home for the young person, their parents and siblings
- parents to better understand, support, and advocate for, their young person
- at court, by going with the young person and their family and providing a report for the court where appropriate
We also offer an Intensive Family Partnership service.
Why we offer Family Support
Family is important in young people’s lives. The Preamble to the Convention on the Rights of the Child notes:
Convinced that the family, as the fundamental group of society and the natural environment for the growth and well-being of all its members and particularly children, should be afforded the necessary protection and assistance so that it can fully assume its responsibilities within the community.
However, families and family relationships can be problematic. Through family support, YAC seeks to help parents to be better able to help and support their young person and re-establish positive relationships with them.
YAC family support work is very varied, responsive to the needs and situation of the young person. Often our young clients, and/or their parents, have experienced significant trauma, which is now a significant factor in their presenting issues. Sometimes, after seeing how family support is working with their sibling, a sister or brother will self-refer.
“Family” can include a variety of situations and relationships, not uncommonly grandparents and sometimes older siblings. YAC works with the person or people who are willing and able to provide the young person with the home environment or support they need.
Intensive Family Partnership
(Greater Brisbane)
If you’re on bail or a Youth Justice order, we can provide help to you and your family so they can help you to do what the court has told you to do.
The Intensive Family Partnership program provides family focused support that will help keep you out of trouble.
We will also link you in with one of our partners who will provide you with specialised support to help with your communication and relationships at home.
The is provided through the Intensive Bail Initiative (IBI).
Positive Moves
The Positive Moves program is a new program funded under the Brisbane City Council’s Pathways Out of Homelessness Grant Program.
Positive Moves supports young people aged 14-19 in Brisbane to transition to stable housing or return to the family home, particularly when exiting detention, and address emotional, psychological, and social well-being.
Our services are:
Free
Our service are free of cost.
Confidential
Our services are confidential, meaning we won’t share your information without your permission (unless the law says we have to).
Voluntary
We only work with a young person if they want to work with us. We will give you information and allow you to make your own decision.
Contact YAC
Street address: Level 4, 16 Peel Street, South Brisbane Q 4101
Mailing address: Level 4, 16 Peel Street, South Brisbane Q 4101
Tel: (07) 3356 1002
Bussiness hours: 9am - 5pm, Mon - Fri
If you need urgent assistance outside of these hours:
- Youth Legal Advice Hotline 1800 527 527 (Mon to Thurs 8am - 9pm, Friday 8am to Sunday 5pm)
- Kids Helpline 1800 551 800 (24/7, 365 days per year)
- Lifeline 13 11 14 (24/7, 365 days per year)
- Homelessness Hotline 1800 474 753 (24/7, 365 days per year)
- If you are over 18, and seeking access to Mental Health Services in Queensland, Acute Care Team on 1300 MHCALL (1300 64 2255).
