Vacancies
- Fixed Term Contract - immediate start to 30 June 2025 with possibility of extension
- Excellent salary packaging benefits
- Friendly, professional team
- South Brisbane based
About the Role
Join YAC as an Administration Assistant, providing essential support to our Youth Support Program Coordinators to ensure the effective delivery of our services. In addition to a variety of administrative tasks (including intake calls), you will manage our reception area, handling phone calls, greeting visitors, and responding to general email inquiries. Each day brings new challenges!
About You
You are an administration expert who has built a career in this field and thrives on the structure and variety it offers. You take pride in your work, are highly organized, and enjoy being part of a supportive team.
Key Requirements:
- Minimum 3 years of experience in reception and high-level administration support
- Certificate II or III in Business Administration (desirable, but not essential)
- Valid “C” Class Driver’s Licence
- Ability to obtain a positive QLD Working with Children Check (“Blue Card”)
- Australian citizenship or permanent residency
Skills and Attributes:
- Proficiency in reception and office administration systems
- Advanced computer literacy
- Strong organizational skills and the ability to manage multiple priorities under pressure
- Exceptional attention to detail
- Conflict resolution skills and the ability to assist those in distress
- Proactive in identifying and suggesting improvements to processes
- Excellent written and verbal communication skills with diverse audiences
- Ability to work both collaboratively and independently
- Commitment to social justice and human rights principles, particularly regarding children and young people
About Us
At the Youth Advocacy Centre, we are committed to providing a supportive and inclusive work environment. You will be joining a dedicated team of coordinators, case workers, youth workers, social workers and support staff who are passionate about making a positive difference in the lives of young people.
The Youth Advocacy Centre is a not-for-profit organisation that provides a range of programs and services to support young people in the Brisbane area. Our mission is to empower young people to achieve their full potential and actively participate in their communities. We have been operating for over 40 years and have a strong reputation for delivering high-quality, youth-focused services.
If you're excited about this opportunity to contribute to our important work, we encourage you to apply now.
To find out more details about this role and to enable you to address the essential requirements in your application, please refer to the full Position Description.
Please submit your application via SEEK and ensure that you address all criteria including both:
- current CV/resumé including the names and contact details of at least two recent or current referees
- 1 page response addressing the essential requirements listed under “Required skills and qualifications” and a summary of your previous experience.
Important: Applications without the above components will not be considered.
If you have any questions regarding this position, please email admin@yac.net.au or phone 0450 944 103.
Applications close 5.00pm, Monday, 17 February 2025. Early applications are encouraged as we will begin interviewing suitable candidates as they are received.
- Brisbane based
- Permanent / 28 to 30 hours per week - immediate start available.
- SCHCDS Award Level 4
About You
Youth Advocacy Centre (YAC) is looking for an innovative communications specialist who is enthusiastic about promoting our work with young people and the people who support them, is young person-centric and respects the right of young people to be involved in decisions which affect them and their lives.
About Us
This is a great opportunity to join a well-respected community legal and social welfare agency and play your part in helping young people and their families to get their lives back on track! YAC supports young people 10-25 years in the youth justice system, or who are experiencing housing or family issues.
YAC values diversity in all its forms and welcomes applications from Aboriginal and/or Torres Strait Islander people; those from ethnically diverse communities; and LGBTIQ+ persons.
About the Role
YAC’s Communications Officer shapes the communications on behalf of YAC to assists in growing YAC’s public profile through promoting the objectives, services and activities internally and externally.
Working closely with the CEO and Community Legal Education Officer, the Communications officer will build the communications of the organisation and broaden the scope of our advocacy work to a wider audience. This will include adapting existing YAC visual and written communications into content for newer media channels with greater engagement from young people, such as Instagram and TikTok.
You will have:
- A tertiary qualification in communications, marketing, media or other relevant disciplines and/or at least 2 years’ experience in a similar role
- Possession of a positive Qld Working with Children check (“Blue Card”)
- Australian citizenship or permanent residency or a visa which allows you to work as advertised
You will be able to demonstrate:
- Experience working in media, marketing or communications, preferably for a not-for-profit, community services or government organisation.
- Strong written communication skills across multiple formats, targeted to diverse audiences.
- Strong graphic design skills and experience using Adobe InDesign.
- Experience working with key online services, databases and programs such as Campaign Monitor, WordPress, Google Analytics, Facebook etc.
- Ability to work independently as well as part of a team to ensure timely delivery of allocated tasks to a high standard.
- Experience with writing and editing powerful copy
- Experience in content ideation and development
- Strong attention to detail and accuracy
- Excellent time management and organisational skills, with proven ability to meet deadlines and juggle multiple tasks
- Demonstrated ability to adapt written communications for a range of audiences and platforms and translate complex ideas into simple, attention-grabbing text
- Commitment to YAC’s values and social justice principles
We offer
- Generous salary packaging in accordance with the Award
- Flexible work arrangements and a supportive work environment
- Access to regular supervision, including external supervision as required.
- Access to professional development opportunities
To apply for this position, please access the Position Description
- CV/resumé including the names and contact details of at least two referees
- 1 to 2 page response to the Selection Criteria
Please email admin@yac.net.au or phone (07) 3356 1002 if you have any questions regarding this position.
Applications close Wednesday 26th February 2025.
Contact YAC
Street address: Level 4, 16 Peel Street, South Brisbane Q 4101
Mailing address: Level 4, 16 Peel Street, South Brisbane Q 4101
Tel: (07) 3356 1002
Bussiness hours: 9am - 5pm, Mon - Fri

If you need urgent assistance outside of these hours:
- Youth Legal Advice Hotline 1800 527 527 (Mon to Thurs 8am - 9pm, Friday 8am to Sunday 5pm)
- Kids Helpline 1800 551 800 (24/7, 365 days per year)
- Lifeline 13 11 14 (24/7, 365 days per year)
- Homelessness Hotline 1800 474 753 (24/7, 365 days per year)
- If you are over 18, and seeking access to Mental Health Services in Queensland, Acute Care Team on 1300 MHCALL (1300 64 2255).

